We are an outsourcing company based in the Philippines who supplies Customer service, Sales, Marketing and Business intelligence and Analytics solutions and services for our worldwide business partners. Acela supplies exceptional Service, Sales and Product support to our customers. With a hugely experienced management team but also a genuine zeal and energy for positive change we constantly strive to meet and exceed our customer expectations.
We are a highly customizable setup Our range of customized services all provide:
We are proud to be a fast-growing company that actively invests in it’s people to ensure continuous growth and improvement, from each single employee right up to the whole business.
We are located in business district of the world’s major outsourcing hub-Fort Bonifacio, Manila, Philippines,
A super strong outbound and inbound sales team. With decades of sales experience across various markets and industry’s we have the people in place to get your customers saying yes! Whether its high volume, big turnover direct selling or a more account management type of profile selling we have the team in place to get your ROI up and sales on the spreadsheet!
Every good company knows the customer is king, but providing the service they deserve isn’t always easy, this is why we have assembled a hugely experienced service team to work across all media’s (phone, email, live chat, social media, instant messaging) who’s dedicated focus is keeping your customers happy. For our service team customer satisfaction isn’t just a job-it’s a way of life!
Do you have a brand vision bit don’t know the steps to make it a reality? Out team of experts can facilitate that!
Or do you need some extra or specialists resource to fit into an already running marketing program-if so we offer SEO, CRM, Email, SMS, Campaign planning and management, and social media management.
DATA MANAGEMENT AND ANALYTICS
As a modern company, tracking and profiling your business and customer data has never been more important which is why we have an expert business intelligence team in place. We can design and build reporting structures, dashboards, data warehouses for your setup as well analyze and present your data for you, make recommendations, create ideas and solutions using the data and we create C level presentations and whitepapers to help you persuade and influence the people you do business with. Data management is the future so get on board today and engage our expert team!